Your data, handled with care
This policy explains how Automas Technologies collects, uses, stores, and protects information when you browse our website, create an account, or use our hosting and support services.
Overview
Automas Technologies is committed to protecting your privacy and processing personal data responsibly. We only collect information that is necessary to deliver services, maintain account security, improve the user experience, and meet legal or operational requirements.
What We Collect
- Identity and contact details such as your name, email address, phone number, and billing address.
- Account and service data including login activity, purchased services, and support interactions.
- Billing and transaction records needed to process payments, invoices, and refunds.
- Technical information such as IP address, browser type, device data, and log activity.
How We Use It
- To deliver, manage, and support hosting and related services.
- To process orders, invoices, renewals, and payment confirmations.
- To detect fraud, secure accounts, and reduce abuse or unauthorized access.
- To send important notices about service changes, updates, and support requests.
Sharing and Disclosure
- We do not sell personal information.
- We may share data with payment processors, domain registrars, and other providers required to deliver services.
- We may disclose information when required by law, regulation, or a valid legal request.
Security and Cookies
- We use administrative, technical, and physical safeguards designed to protect your data.
- Cookies and similar technologies help us keep sessions secure, remember preferences, and improve performance.
- No method of transmission over the internet is completely secure, so we encourage strong passwords and account best practices.
Your Rights
Depending on your location and the services you use, you may have the right to access, correct, or request deletion of your personal information, and to withdraw consent where applicable. If you need help with any of these actions, contact our support team and we will review your request.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or operational practices. The updated version will be posted on this page with a revised effective date.
Contact Us
If you have questions about this policy or how your information is handled, please reach out to our team.